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Customer Care

Privacy & Data Protection

No Quarter Aquatics values your privacy. Any personal information provided to us—such as your name, email, phone number, or billing details—is used solely to process orders, deliver services, and communicate with you regarding your purchase.

We do not sell, trade, or share your information with third parties outside of essential service partners (such as payment processors or shipping carriers).
All customer information is stored securely and used only for legitimate business needs.

If you sign up for newsletters, loyalty programs, or notifications, you may unsubscribe at any time.

Payment Methods

We offer several secure payment options for your convenience:

In-Store

  • Credit / Debit Cards

  • Cash

  • Apple Pay / Google Pay

  • NQA Gift Cards

Online

  • Credit / Debit Cards

  • PayPal

  • Multiple other payment sources are detailed on checkout page. 

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All transactions are encrypted and processed through trusted, PCI-compliant payment partners.

We do not store full credit card information on our servers.

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Order Security

Your security is our priority.
Our website uses SSL encryption to protect all customer data transmitted during checkout, account creation, and form submissions.

We continuously monitor our systems for vulnerabilities and adhere to industry-standard security protocols.

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Customer Support

Our goal is to provide fast, transparent, and reliable support every step of the way.

You can reach us at:
Email: admin@noquarteraquatics.com
Phone: {{your number}}
Location: 2050 Eastgate Dr., Suite B, Greenville, NC

For the quickest response, please include your order number or customer name in all messages.

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Special Requests & Accommodations

Need help selecting livestock, planning a tank build, or requesting a special order?

We offer:

  • Personalized recommendations

  • Equipment guidance

  • Custom aquascaping consultations

  • Maintenance scheduling

  • Livestock sourcing upon request

Contact us anytime—we’re here to help your reef thrive.

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Account Information

If you create an online account with us, you can:

  • Track orders

  • View purchase history

  • Save payment and shipping preferences

  • Join loyalty or rewards programs (when available)

You are responsible for keeping your password confidential.
We recommend using a strong, unique password.

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Policy Updates

No Quarter Aquatics may update these policies at any time to maintain clarity, compliance, and security.
Continued use of our site or services indicates acceptance of the most current policy.

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